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Texas811 Membership Application

Please select your type of registration:*

To submit locate requests online as an excavator, please click here -----> "Create Portal Account".

WHEREAS, Texas811, a Texas nonprofit corporation, has been formed in an effort to reduce injuries to persons and damage to underground facilities through the establishment of a statewide notification system, and, WHEREAS, the undersigned desires to be a General Member of Texas811 and requests approval for general membership. NOW, THEREFORE, in consideration of the mutual covenants, agreements, and mutual benefits to be gained by general membership in Texas811, the undersigned hereby applies for admission as a General Member of Texas811. When the undersigned has been approved as a General Member and has been given written notice that its application has been approved, the undersigned will be a General Member of Texas811 and agrees to abide and comply with the Membership Agreement, and pay promptly and fully the fees and assessments prescribed by the Board of Directors of Texas811 pursuant to the Bylaws.*
Electronic Signature

Click to view Bylaws.

Texas Utilities Code Title 5, Chapter 251, Sec. 251.107 (b) Each operator of a Class A underground facility shall provide to the notification center:

(3) at least quarterly but, if possible, as those changes occur, information relating to each change in the operator's maps or grid locations or other identifiers or in the person or persons designated as the operator's contact person or persons.


Please contact memberservices@texas811.org to keep your information current.

Date*
Company Address*
Are company business hours Monday - Friday from 8am until 5pm (CST)?*
(ex: Monday - Friday 8am - 5pm)
Submitted by:*
Please select the utility type(s) you wish to register with us. (This will also be used to configure Positive Response)*
Please provide utility type.
Your membership includes Positive Response through the Texas811 Portal. Would you like to set up this service?*

If you have not yet registered, please click HERE and Select [Sign Up] at the top right-hand corner of the screen. Once registration has been completed, please provide the registered email address in the below field.

Would you like to add an additional Portal User?*
Please ensure that a Portal account has already been created for this email address.
Would you like to add an additional Portal User?*
Please ensure that a Portal account has already been created for this email address.

To view a quick portal demo, click Here

1. Primary Contact Person 

(Person responsible for Damage Prevention needs, new features and services and questions regarding membership)

Primary Contact Name*
Primary Contact Address*

2. Your designated representative for Correspondence 

(Person responsible for questions/concerns with ticket delivery issues)

Correspondent's Name*
Correspondent's Mailing Address*

3. Referral Contact Name (Required by law)

(Contact given to excavators when they have questions regarding your facilities or markings.)

Referral Contact's Name*

4. Your designated representative for Billing

(Person responsible for receiving invoices and statements)

Billing Contact's Name*
Billing Contact's Mailing Address*

5. Your designated representative for GIS/Mapping Verification

GIS/Database Representative's Name*

6. Holidays and other days off:

(To ensure all holidays are accounted for, we request that you please send an updated holiday list annually.)

Please check the box next to the following holidays which your company observes:*

7. Ticket receiving location

Would you like to add a second ticket receiving location?*

If you would like more than two people to receive a copy of the ticket, please create a distribution email with your IT Department and provide the email in the above field. If you have additional questions about this, please feel free to reach out to Member Services at MemberServices@Texas811.org.

Would you like to receive a daily audit for tickets sent for the previous day? (this report delivers every night around midnight whether or not you had tickets for the previous day)*

8. Backup emergency message information: This is optional. If you wish to opt out of this please select "Opt Out" in the box below.

(This is for Emergencies and DigUps only and is in addition to your normal ticket transmission.)

select "Opt Out" if you would like to bypass this option
This is the telephone number to receive text messages
This is the telephone number to receive text messages
Add any additional information here.

Mapping

This is required and must be filled out completely with all submissions. The information requested is vital in processing your submission correctly. If the form is not complete it will be returned for more information.

each side of the centerline. If shape file is not buffered, and one is not provided, a 300 ft. buffer on each side (totaling 600 ft.) will be applied. We prefer all shape files to be buffered.
We prefer all shape files to be in Lat/Long WGS 84 projection. Projection must be included for CAD files.

Helpful Hints:

  • Please allow a 1-week turnaround for submissions to be completed. Live dates are every Tuesday and Friday. Live dates are determined by the complexity and/or volume of updates.
  • Confirmation emails will be sent notifying you of your live date, it is your responsibility to review file attachments immediately to ensure accuracy of update(s).
  • Formats accepted are: Esri shape files (preferred), Esri file geodatabase, lat/long coordinates, tab files, Google My Maps and .kml/.kmz files (you can easily get .kml/.kmz files using Google Earth).
  • The code assigned to the database is the code that will identify that particular coverage area. (A new form is required and must be completed for each code. New members will be assigned a code upon registration completion.)

For additional information please contact GISMail@Texas811.org.


Does Texas811 already have a copy of the mapping?
Mapping (File must be zipped)
No File Chosen
File uploads may not work on some mobile devices.
**Please Note: Membership is inactive until mapping data is received**
Would you like directions on how to zip a file?

To zip a file, right click on the file and select "send to", then select Compressed (zipped) folder.

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