IVR Ticket Search

Ticket Search

If you would like to request a Ticket Search and you do not have your ticket number, please complete the form below and you will be contacted within one business day.

Please select which applies to you:*

Utility Member of Texas811 Contractor or Excavator Property Owner

A Texas811 Member is a facility owner/operator that is notified by Texas811 when digging will take place near their underground facilities.

If you are NOT a Texas811 member, please select another option.

If you chose this option and are NOT a Texas811 member your request will be disregarded.

If you are processing a search for a locate request and work is still taking place, processing a new ticket is free of charge and takes two working days, excluding weekends and holidays, for utility companies to respond.

Please note:

You can only request a search on a ticket that you or your company has requested to have utility lines marked.

Was this ticket processed within the last 30 days?*

Yes No

Texas811 charges a non-refundable fee of $55.00 for a 30-day search and it can take up to 72-hours to complete the search.

Name*

First Name

Last Name

Company*

Phone Number*

Email*

Ticket Search Information

Has a damage occurred?*

Yes No

What type of underground facility was damaged?*

County*

City or Town*

Please select which applies:*

Address Intersection

Address*

Address Line 1

Address Line 2

City

State

ZIP Code

Intersection*

Example: Greenville Ave & Forest Ln

Date or Approximate Month and Year of Request

Example: June 2018

30-Day Search Period*

May 1 - May 30, 2018